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Frequently Asked Questions

Click on your question of interest and then click the Display button for an answer to the question.

KairosMessenger
Authorizations
How do I get a login password?
KairosMessenger
Authorizations
What does the log in authorize me to do?
KairosMessenger
Authorizations
What if I am elected to multiple roles?
KairosMessenger
Authorizations
How long does the log in authorization last?
KairosMessenger
Authorizations
What about a person who gets elected during the course of a year?
KairosMessenger
Dashboard
What is the purpose of the "Dashboard" selection?
KairosMessenger
Dashboard
What kind of information do the Dashboard provide me?
KairosMessenger
Dashboard
How do I access the Dashboard?
KairosMessenger
Dashboard
Where does the data come from that is presented on the Dashboards?
KairosMessenger
Dashboard
How was the Dashboard approach decided?
KairosMessenger
Dashboard
How is the data condensed into a single indicator (the Red/Yellow/Green light)?
KairosMessenger
Dashboard
What is the meaning of the four items displayed on the Level 2 detailed graphs?
KairosMessenger
Dashboard
How up to date is the information?
KairosMessenger
Dashboard
Are the Dashboards for the four ministry sections complete?
KairosMessenger
Elections-Advisory Council Members
Who Records Election Results?
KairosMessenger
Elections-Advisory Council Members
What's the difference in the election to the Advisory Council and Officer elections?
KairosMessenger
Elections-Advisory Council Members
Why isn't the person to elect on the list of people?
KairosMessenger
Elections-Advisory Council Members
Why do we record elections to the Advisory Council and then Officer elections?
KairosMessenger
Elections-Advisory Council Members
How many people are on the Advisory Council?
KairosMessenger
Elections-Advisory Council Members
What if we don't have as many people as required?
KairosMessenger
Elections-Advisory Council Members
Can I delete the unfilled positions?
KairosMessenger
Elections-Advisory Council Members
Why are there only 5 positions when I record elections?
KairosMessenger
Elections-Advisory Council Members
What if someone leaves the Advisory Council?
KairosMessenger
Elections-Advisory Council Members
Why am I recording 2016, 2017, and 2018 elections?
KairosMessenger
Elections-Advisory Council Members
How to I add additional positions to be elected this year?
KairosMessenger
Elections-Advisory Council Officers
What is the difference in electing "officers" and being elected to the Advisory Council?
KairosMessenger
Elections-State Chapter
Who Records State Chapter Elections?
KairosMessenger
Elections-State Chapter
Where does the list of roles come from?
KairosMessenger
Elections-State Chapter
What if we don't use all those positions?
KairosMessenger
Elections-State Chapter
What if we have other, additional positions?
KairosMessenger
Elections-State Chapter
What is the "Type Person" selection for?
KairosMessenger
Elections-State Chapter
How do we record a person who is not a Kairos Volunteer?
KairosMessenger
Elections-State Chapter
Where does the list of people to elect come from?
KairosMessenger
Elections-State Chapter
What if the person I want to elect is not on the list of persons?
KairosMessenger
Elections-State Chapter
How can I quickly locate a person from the state-wide list of all volunteers?
KairosMessenger
Volunteers
Where does the Volunteer information come from?
KairosMessenger
Volunteers
What if someone who is a volunteer is not on the list of volunteers?
KairosMessenger
Volunteers
Why do I have to record their "primary" Advisory Council?
KairosMessenger
Volunteers
How do you handle a volunteer who serves at more than one ministry?
KairosMessenger
Donors
What is the Donor section?
KairosMessenger
Weekend History
Where does the Weekend History information come from?
KairosMessenger
Weekend History
What if the weekend I want to see is not on the list?
KairosMessenger
Excellence Initative
Where does the EI data come from?
KairosMessenger
Excellence Initiative
The weekend I want to see is not on the list?
KairosMessenger
Excellence Initiative
Why can't I enter an EI Report?
KairosMessenger
Reports
What is the Reports section?
KairosMessenger
Reports
What and Where is the State Election Status Report?
KairosMessenger
Email
What is the Email section?
KairosMessenger
Email
How do I learn about KairosMail?
KairosMessenger
Email
What is the purpose of KairosMail?
KairosMessenger
Email
How do I send an Email?
KairosMessenger
Email
How is the email recipient list created?
KairosMessenger
Email
Why can't I select certain persons or certain classifications of persons?
KairosMessenger
Email
Where do the email addresses come from?
KairosMessenger
Email
Where does the email Text come from?
KairosMessenger
Email
When I click on the "Send Email" tab, there is no email text.
KairosMessenger
Email
Can I revise the text templates?
KairosMessenger
Email
Can I add attachments to the email?
KairosMessenger
Email
Why do I get a message after sending showing a count of errors?