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Frequently Asked Questions
Click on your question of interest and then click the Display button for an answer to the question.
Product
KairosMessenger
Topic
Authorizations
Question
How do I get a login password?
Product
KairosMessenger
Topic
Authorizations
Question
What does the log in authorize me to do?
Product
KairosMessenger
Topic
Authorizations
Question
What if I am elected to multiple roles?
Product
KairosMessenger
Topic
Authorizations
Question
How long does the log in authorization last?
Product
KairosMessenger
Topic
Authorizations
Question
What about a person who gets elected during the course of a year?
Product
KairosMessenger
Topic
Dashboard
Question
What is the purpose of the "Dashboard" selection?
Product
KairosMessenger
Topic
Dashboard
Question
What kind of information do the Dashboard provide me?
Product
KairosMessenger
Topic
Dashboard
Question
How do I access the Dashboard?
Product
KairosMessenger
Topic
Dashboard
Question
Where does the data come from that is presented on the Dashboards?
Product
KairosMessenger
Topic
Dashboard
Question
How was the Dashboard approach decided?
Product
KairosMessenger
Topic
Dashboard
Question
How is the data condensed into a single indicator (the Red/Yellow/Green light)?
Product
KairosMessenger
Topic
Dashboard
Question
What is the meaning of the four items displayed on the Level 2 detailed graphs?
Product
KairosMessenger
Topic
Dashboard
Question
How up to date is the information?
Product
KairosMessenger
Topic
Dashboard
Question
Are the Dashboards for the four ministry sections complete?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
Who Records Election Results?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
What's the difference in the election to the Advisory Council and Officer elections?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
Why isn't the person to elect on the list of people?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
Why do we record elections to the Advisory Council and then Officer elections?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
How many people are on the Advisory Council?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
What if we don't have as many people as required?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
Can I delete the unfilled positions?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
Why are there only 5 positions when I record elections?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
What if someone leaves the Advisory Council?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
Why am I recording 2016, 2017, and 2018 elections?
Product
KairosMessenger
Topic
Elections-Advisory Council Members
Question
How to I add additional positions to be elected this year?
Product
KairosMessenger
Topic
Elections-Advisory Council Officers
Question
What is the difference in electing "officers" and being elected to the Advisory Council?
Product
KairosMessenger
Topic
Elections-State Chapter
Question
Who Records State Chapter Elections?
Product
KairosMessenger
Topic
Elections-State Chapter
Question
Where does the list of roles come from?
Product
KairosMessenger
Topic
Elections-State Chapter
Question
What if we don't use all those positions?
Product
KairosMessenger
Topic
Elections-State Chapter
Question
What if we have other, additional positions?
Product
KairosMessenger
Topic
Elections-State Chapter
Question
What is the "Type Person" selection for?
Product
KairosMessenger
Topic
Elections-State Chapter
Question
How do we record a person who is not a Kairos Volunteer?
Product
KairosMessenger
Topic
Elections-State Chapter
Question
Where does the list of people to elect come from?
Product
KairosMessenger
Topic
Elections-State Chapter
Question
What if the person I want to elect is not on the list of persons?
Product
KairosMessenger
Topic
Elections-State Chapter
Question
How can I quickly locate a person from the state-wide list of all volunteers?
Product
KairosMessenger
Topic
Volunteers
Question
Where does the Volunteer information come from?
Product
KairosMessenger
Topic
Volunteers
Question
What if someone who is a volunteer is not on the list of volunteers?
Product
KairosMessenger
Topic
Volunteers
Question
Why do I have to record their "primary" Advisory Council?
Product
KairosMessenger
Topic
Volunteers
Question
How do you handle a volunteer who serves at more than one ministry?
Product
KairosMessenger
Topic
Donors
Question
What is the Donor section?
Product
KairosMessenger
Topic
Weekend History
Question
Where does the Weekend History information come from?
Product
KairosMessenger
Topic
Weekend History
Question
What if the weekend I want to see is not on the list?
Product
KairosMessenger
Topic
Excellence Initative
Question
Where does the EI data come from?
Product
KairosMessenger
Topic
Excellence Initiative
Question
The weekend I want to see is not on the list?
Product
KairosMessenger
Topic
Excellence Initiative
Question
Why can't I enter an EI Report?
Product
KairosMessenger
Topic
Reports
Question
What is the Reports section?
Product
KairosMessenger
Topic
Reports
Question
What and Where is the State Election Status Report?
Product
KairosMessenger
Topic
Email
Question
What is the Email section?
Product
KairosMessenger
Topic
Email
Question
How do I learn about KairosMail?
Product
KairosMessenger
Topic
Email
Question
What is the purpose of KairosMail?
Product
KairosMessenger
Topic
Email
Question
How do I send an Email?
Product
KairosMessenger
Topic
Email
Question
How is the email recipient list created?
Product
KairosMessenger
Topic
Email
Question
Why can't I select certain persons or certain classifications of persons?
Product
KairosMessenger
Topic
Email
Question
Where do the email addresses come from?
Product
KairosMessenger
Topic
Email
Question
Where does the email Text come from?
Product
KairosMessenger
Topic
Email
Question
When I click on the "Send Email" tab, there is no email text.
Product
KairosMessenger
Topic
Email
Question
Can I revise the text templates?
Product
KairosMessenger
Topic
Email
Question
Can I add attachments to the email?
Product
KairosMessenger
Topic
Email
Question
Why do I get a message after sending showing a count of errors?